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Quick Join

On the homepage go to the ‘Coming Up’ section near the top of the page.

Find the correct meeting tile and click the blue ‘Join Online’ button.

You will see a pop up window with further information about the meeting including the Zoom Meeting ID number and Passcode. Below this will be another blue button. Click the button and it will take you straight to the meeting without needing to enter the Meeting ID or Passcode.

Waiting Room

You may see a screen like this. Don’t worry, this is the waiting room.
This is on by default and does not mean there is a problem, you will see a notice that says the host will let you in shortly.

Please wait till we are ready to let you into the meeting, there is no need to drop off and come back.
A delay in letting you in may be the speaker for this session is running late or we are experiencing some other issues we need to sort before we can start.

I Can’t Un-Mute

Don’t worry, we have disabled this option for all attendees joining the meeting. Only the hosts and speakers are able to un-mute. This is to ensure a great experience for everyone joining the meeting making sure you can hear the speaker and not have others making noise in the background disturbing the meeting.

We usually allow everyone to come off mute at the end to say good bye.

I Want To Ask A Question

No problem, please put this in the meeting chat.

If you would prefer to stay anonymous, you can send it in a private chat message to one of the hosts.

Audio Issues

If you are experiencing audio issues like you cannot hear what is being said, please check that your speaker volume is turned up on your device. This is done using your on device volume control not in Zoom itself.

If you still cannot hear, try leaving the meeting and joining again. It may just be your device did not connect to audio properly the first time.

Is your Zoom App and device operating system up to date? Many issues are quickly resolved with an update or even restarting the device. Yes, ‘Have you tried turning it off and on again?’

If you are still having issues, check that you have allowed Zoom permissions to access your speaker and microphone. This will be found in your devices Privacy Settings.

If Zoom is asking for permission to access your speaker and or microphone, please allow this. If you wish to be able to turn on your webcam for others to see you, please also allow access to your camera.

If you are still experiencing issues, do you have another device you can try using?

Table of Contents

SIGN UP FOR EMAILS

Sign up to receive information about what is happening in the life of the church, reminders and notifications of important updates and changes to meeting locations or service times.

Privacy Policy

1.0       Overview

1.1       The Rock Church takes the security and privacy of your data seriously. We need to gather and use information or ‘data’ about you as part of our operations and to manage our relationship with you. We intend to comply with our legal obligations under the Data Protection Act 2018 (the ‘2018 Act’) and the EU General Data Protection Regulation (‘GDPR’) in respect of data privacy and security. We have a duty to notify you of the information contained in this policy.

1.2       This policy applies to our beneficiaries, those who attend our church, who are in fellowship and those who may be partnering or working with us in some other capacity, as well as any other agencies/stakeholders. If you fall into this category, then you are a ‘data subject’ for the purposes of this policy. We will update this policy from time to time.

1.3       The Rock Church is a ‘data controller’ for the purposes of your data. This means that we determine the purpose and means of the processing of your data.

1.5       This policy explains how the Rock Church will hold and process your information.  It explains your rights as a data subject.

  1. Data Protection Principles

2.1       Personal data must be processed in accordance with six ‘Data Protection Principles.’ It must:

  • be processed fairly, lawfully and transparently.
  • be collected and processed only for specified, explicit and legitimate purposes.
  • be adequate, relevant and limited to what is necessary for the purposes for which it is processed.
  • be accurate and kept up to date. Any inaccurate data must be deleted or rectified without delay.
  • not be kept for longer than is necessary for the purposes for which it is processed; and
  • be processed securely.

2.2       We are accountable for these principles and must be able to show that we are compliant.

  1. How we define personal data

3.1       ‘Personal data’ means information which relates to a living person who can be identified from that data (a ‘data subject’) on its own, or when taken together with other information which is likely to come into our possession. It includes any expression of opinion about the person and an indication of the intentions of us or others, in respect of that person. It does not include anonymised data.

3.2       This policy applies to all personal data whether it is stored electronically, on paper or on other materials.

3.3       Your personal data will have been provided by you either by filling in your details on line or contacting us directly.

3.4       We will collect and use the following types of personal data about you:

  • your name
  • your address
  • your email address
  • your phone number
  • any other category of personal data which we may notify you of from time to time.
  1. How we define processing

4.1       ‘Processing’ means any operation which is performed on personal data such as:

  • collection, recording, organisation, structuring or storage.
  • adaption or alteration.
  • retrieval, consultation or use.
  • disclosure by transmission, dissemination or otherwise making available.
  • alignment or combination; and
  • restriction, destruction or erasure.

4.2       This includes processing personal data which forms part of a filing system and any automated processing.

  1. How will we process your personal data?

5.1       The Rock Church will process your personal data (including special categories of personal data) in accordance with our obligations under the 2018 Act.

5.2       We will use your personal data for:

  • providing support to you
  • providing information, you may request or which we send out from time to time
  • complying with any legal obligation, or
  • if it is necessary for our legitimate interests (or for the legitimate interests of someone else). However, we can only do this if your interests and rights do not override ours (or theirs). You have the right to challenge our legitimate interests and request that we stop this processing. See details of your rights in section 11 below.

5.3       We will not use your personal data for an unrelated purpose without telling you about it and the legal basis that we intend to rely on for processing it.

5.4       If you choose not to provide us with certain personal data you should be aware that we may not be able to support you as fully as may be able to.

  1. Examples of when we might process your personal data

6.1       We have to process your personal data in various situations.

For example:

  • to be able to give you information.
  • to be able to support you.
  • to provide you with details of our activities.
  • to monitor and protect the security (including network security) of the Rock Church.
  • to monitor and protect your health and safety.
  • running our operations and planning for the future.
  • the prevention and detection of fraud or other criminal offences.
  • to defend the Rock Church in respect of any investigation or litigation.
  • for any other reason which we may notify you of from time to time.

6.2       We do not take automated decisions about you using your personal data or use profiling in relation to you.

  1. Sharing your personal data

7.1       Sometimes we might share your personal data with external organisations to carry out our obligations to you.

7.2       We require any charities/ companies to keep your personal data confidential and secure and to protect it in accordance with the law and our policies. They are only permitted to process your data for the lawful purpose for which it has been shared and in accordance with our instructions.

7.3       We will not send your personal data outside the European Economic Area.

  1. What do you do if you have any questions?

You should direct any questions in relation to this policy or data protection to pr*****@********************rd.com in the first instance.

  1. How we deal with data breaches

9.1       We have robust measures in place to minimise and prevent data breaches from taking place. Should a breach of personal data occur we will fully investigate what has happened, notifying all parties and provide you with an outcome.

If you are aware of a data breach you must contact:

pr*****@********************rd.com immediately and keep any evidence you have in relation to the breach.

  1. Subject access requests

10.1     You can make a ‘subject access request’ (‘SAR’) to find out the information we hold about you. This request must be made in writing and sent to pr*****@********************rd.com to process and who will coordinate a response.

10.2     We must respond within one month unless the request is complex or numerous in which case the period in which we must respond can be extended by a further two months. We  will ask for identification before sending out data.

10.3     There is no fee for making a SAR. However, if your request is manifestly unfounded or excessive we may charge a reasonable administrative fee or refuse to respond to your request.

  1. Your data subject rights

11.1     You have the right to information about what personal data we process, how and on what basis as set out in this policy.

11.2     You have the right to access your own personal data by way of a subject access request (see above).

11.3     You can correct any inaccuracies in your personal data. To do you should contact:

pr*****@********************rd.com

11.4     You have the right to request that we erase your personal data where we were not entitled under the law to process it or it is no longer necessary to process it for the purpose it was collected. To do so you should contact:

pr*****@********************rd.com

11.5     While you are requesting that your personal data is corrected or erased or are contesting the lawfulness of our processing, you can apply for its use to be restricted while the application is made. To do so you should contact:

pr*****@********************rd.com

11.6     You have the right to object to data processing where we are relying on a legitimate interest to do so and you think that your rights and interests outweigh our own and you wish us to stop.

11.7     You have the right to receive a copy of your personal data and to transfer your personal data to another data controller if you consent. We will not charge for this and will in most cases aim to do this within one month.

11.8     In most situations we will not rely on your consent as a lawful ground to process your data. If we do however request your consent to the processing of your personal data for a specific purpose, you have the right not to consent or to withdraw your consent later. To withdraw your consent, you should contact:

pr*****@********************rd.com

11.9     You have the right to complain to the Information Commissioner. You can do this be contacting the Information Commissioner’s Office directly. Full contact details including a helpline number can be found on the Information Commissioner’s Office website (www.ico.org.uk). This website has further information on your rights and our obligations. . We ask that you contact the Rock Church  who will seek to review the issue in the first instance.

Contact details for all data protection queries please email:

pr*****@********************rd.com

GOOD FRIDAY

The Zoom Meeting will start about 5.50pm.


NOTE:
If you experience any audio issues, try leaving and rejoining the meeting.

The meeting will be recorded and made available on our Rock Solid Podcast.

Click the button below to join the Zoom Meeting:

Meeting ID: 816 2505 4571
Passcode: 776051

Click Here To Join Online